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Komatsu has matured into a global giant over the previous couple of decades due to their competence and strength in the field of logistics, mining, excavating and construction. With modern designs and technological superiority, they continue to be at the forefront of these industries.
Ever since 1945, Komatsu Forklift Co. Ltd has matured tremendously. Using modern design methods and superior production capabilities, Komatsu has distinguished itself through the construction of reliable and durable lift trucks that buyers from around the world have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was created to meet the mounting demand for its products in the North American marketplace. To better costs and efficiencies, a state-of-the-art facility was built in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and manufacturing operations.
Komatsu Forklift U.S.A. continues to meet the requirements and demands of their clients globally while remaining a principal manufacturer and provider of innovative lift trucks and lift truck accessories. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s satisfied customers along with their North American clients.
After years of delivering customer service and maintaining rapport, Komatsu Forklift understands that meeting the customers’ needs is paramount. All original product development at Komatsu starts first with the consumer. By welcoming contributions and feedback, they are able to ascertain customer wants and expectations then cultivate progressive models and then build to exceed Komatsu Engineering Standards. Assuring customers that quality is premeditated from the start and sustained throughout the production, service and sales processes, allows Komatsu to end up with a top-quality product from start to finish.
Komatsu engineers are specialized professionals in designing lift trucks, construction equipment and heavy duty equipment. Their design ingenuity and competence assures that each new piece of equipment will persist in the toughest environments and have the capacity to withstand the roughest applications. Adherence to precise engineering standards allows Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and strict internal quality standards all factor in to top-quality lift truck products. Komatsu Engineering Standards translate the current and innovative expertise used in advanced mining and construction equipment into world class equipment.
The modern and well-organized manufacturing facility in Covington, Georgia is a full service plant. This contemporary facility starts the manufacturing process with raw steel which is then welded, fabricated and prepared. When assembled and painted the forklifts are ready to leave the plant and enter the marketplace. Maintaining quality control through the duration of the manufacturing process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu feels that a product is only as valuable as the individuals who support it and sell it, their dealers make all the difference. Komatsu Forklift features an excellent network of company sellers and independent sellers who are working hard to outdo expectations. Specialized in all elements from sales, service or operating education, or aftermarket support, their diverse network of knowledgeable and capable experts are available. Komatsu Forklift Supplier locations across the country have a Komatsu OEM components on-hand to provide the essential service needed to keep customers’ operations running smoothly. Computerized, real-time access with next day transport from their highly automated supply hub is an alternative option. The online K-Link system assists sellers with online parts management, service and acquisition for all major lift truck models.
At Komatsu Forklift U.S.A., Inc. they acknowledge that their world-class clients depend on Komatsu forklifts in their day-to-day operations. So Komatsu focuses their attention on their countrywide account customers enabling them to gain from an original partnership that facilitates them adapt their partnership in order to raise customer efficiency and profits. Komatsu nationwide account consumers have access to on-line parts and operations support system and a wide-ranging fleet management program, providing the ability for Komatsu to be their total solution for any lift truck concerns.
The well-organized and dependable staff members at Komatsu Forklift U.S.A., are committed to offering excellent customer support even if it arrives in the form of training, product sales, aftermarket support, and longterm maintenance. They want to make sure that the customer support provided will help their customers meet or exceed their company goals while establishing strong working partnerships in the process. Komatsu strives to identify with each of their customers’ distinctive means of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
